Clients know their appointment before they ask
Confirmations, reminders, cancellations, packages and invoices reach clients automatically on WhatsApp in your centre's name, with Arabic templates approved by WhatsApp — from your centre's own WhatsApp Business number, or from Wdhoh's if you don't have one.
Fewer no-shows, fewer phone calls
Reception doesn't call every client to remind them, and nobody turns up for a cancelled slot.
- In your centre's name: from your number or Wdhoh's
- Each message type has its own on/off switch in settings
- The centre picks the time of the daily reminder
- A log of every message and whether it was delivered
Thank you for visiting — your invoice is attached.
The messages Wdhoh sends
All optional: the centre switches on only the ones it wants.
Appointments
- Booking confirmation
When a new appointment is booked - Appointment reminder
Daily, at the hour the centre chooses - Reschedule
When an appointment moves - Cancellation
So no one arrives for a cancelled slot - Centre apology
When the centre cancels and offers a replacement
Packages & invoices
- Package purchased
Package details and session count - Package completed
After the last session - Tax invoice
A PDF — by button, or automatically when issued
Absences
- Client absence notice
When a no-show is recorded - Specialist notice
That their client did not come - Head-of-department notice
Of a no-show in their department
How it is set up
- Choose the sending number
Your centre's own WhatsApp Business number, or Wdhoh's approved number if you don't have one yet.
- Connected to Wdhoh
Our team connects sending to your centre's account, with Arabic templates approved by WhatsApp.
- Choose the messages
Switch on what you want in settings and go — messages go out as the team works.
Good to know: the monthly WhatsApp allowance follows your plan, and the platform warns you before you approach the limit.
Questions about WhatsApp
Do messages come from Wdhoh's number or mine?
Either: your centre's own WhatsApp Business number, or Wdhoh's approved number if you don't have one. Either way the message carries your centre's name.
Can I turn off one kind of message?
Yes. Each type has its own switch in settings, and nothing you have not switched on is sent.
Does the client receive the invoice file?
Yes. The tax invoice arrives as a PDF on WhatsApp: by a button on the invoice screen, or automatically when issued if you turn that on.
Let the reminders do the calling
Book a walkthrough on cases like your own centre's; our team calls you within 24 hours to set up your trial account.